Doubleclick by Google
On some of our websites, we use Doubleclick, a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: "Google"). Doubleclick uses cookies to show you personalized advertising. The cookies do not contain any personal information. The information generated by the cookies about your use of the website is generally transmitted to a Google server in the USA and stored there.
The data transmitted by your Browser as part of Doubleclick will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your Browser software. You can deactivate the display of personalized advertising with the help of a Browser plug-in. You can install this here:
https://www.google.com/settings/ads/plugin
You can also deactivate the display of personalized advertising here The legal basis for the processing of data with the help of Double Click is Art. 6 para. 1 lit. f GDPR.
You can find more information on data protection at Google here: https://www.google.de/intl/de/policies/technologies/ads/
If you visit our Facebook fan page, Facebook Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 D02 X525, Ireland, collects, stores and processes your personal data in accordance with Facebook's privacy policy. You can find the privacy policy here:
https://de-de.facebook.com/policy.php
As part of the "Facebook Insights" function, Facebook may provide us with the following categories of data in anonymized / statistical form for the purpose of measuring performance and optimizing our Facebook presence:
Predefined interactions on our fan page
Timestamp
Country/city of the user
HTTP language code
Age/gender group
Previously visited website (so-called referral URL)
End device of the user
Facebook user ID (if logged in)
With regard to the processing of Insights data, there is joint responsibility between Facebook and us, under which Facebook has assumed primary responsibility. This concerns the processing of Insights data and the implementation of data subjects' rights. Please therefore contact Facebook directly regarding all obligations under the GDPR with regard to the processing of Insights data. We will forward any requests we receive in this regard to Facebook. Further details on this are set out in the Joint Controller Addendum, which you can find here:
www.facebook.com/legal/terms/page_controller_addendum
You can find more information about Facebook Insights here:
https://analytics.facebook.com/features/list#automated_insights
www.facebook.com/legal/terms/information_about_page_insights_data
Facebook Custom Audience / Facebook Pixel
We use the visitor action pixel of the provider Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2 D02 X525, Ireland ("Facebook") on our website. The remarketing tag or tracking pixel from Facebook has been implemented. Facebook and we are jointly responsible for data processing.
The Facebook pixel enables Facebook to determine the visitors to our online offering as a target group for the display of ads (so-called "Facebook ads"). A user can also be tracked across several websites. We use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have shown an interest in our online offering or who have certain characteristics (e.g. interest in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "custom audiences").
With the help of the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes ("Audience Insights") by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").
The Facebook pixel is a JavaScript code that sends the following data to Facebook:
HTTP header information: including IP address, web Browser information, page location, document, website URL and end device of the web Browser (computer, smartphone, tablet, other) as well as date and time of use
Pixel-specific data: Pixel ID and Facebook cookie data including your Facebook ID (this is used to link events to a specific Facebook advertising account and therefore associate them with a Facebook user)
Additional information about the visit and about standard and user-defined data events.
Further information can be found here.
We also use the additional function "automatic extended matching". Here, data such as first and last name, place of residence, email addresses, telephone numbers or Facebook IDs of users are transmitted to Facebook in encrypted form to form target groups ("Custom Audiences" or "Look Alike Audiences"). This also includes data from non-Facebook users and from users who are not logged into Facebook when they visit our website. This can also be used to identify website visitors who have deactivated the storage of third-party cookies.
If no Facebook cookies are stored in your Browser, you will not be assigned to one of the user groups referred to as "Custom Audience". However, if the Facebook ID contained in the Facebook cookie has been assigned to a Facebook user, Facebook assigns this user to a so-called "Custom Audience" based on the rules we have defined.
According to the case law of the European Court of Justice, we are jointly responsible with Facebook for the operation of the tracking pixel with regard to compliance with data protection regulations. In this context, Facebook provides the associated IT infrastructure and the website of the social network and is generally the primary point of contact when it comes to the processing of your data on the pages of the social network (e.g. information or deletion). However, you can also assert your legal rights against us. In this case, we will forward your requests to the operator of the social network.
If data is transferred outside the European Union (EU) or the contracting states to the Agreement on the European Economic Area (EEA), Facebook obliges the recipients (including the US company Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA) to comply with an appropriate data protection standard on the basis of so-called EU standard contractual clauses. In addition, a transfer to a third country may also take place on the basis of the recognition of an adequate level of data protection by the European Commission.
We use the Facebook pixel to display the "Facebook ads" placed by us to Facebook users who have shown an interest in our online offering or who have certain characteristics that we transmit to Facebook (so-called "custom audiences").
The legal basis for the use of Facebook Custom Audience is your consent in accordance with Art. 6 para. 1 lit. a) GDPR.
Further information on this can be found here and in Facebook's privacy policy.
Google AdSense
We use the online advertising service Google AdSense, through which you can be presented with advertising tailored to your interests. Google AdSense is a web analytics service provided by Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
We are interested in showing you advertising that may be of interest to you in order to make our website more interesting for you. For this purpose, statistical information about you is collected and processed by our advertising partners. These advertisements can be recognized by the reference "Google ads" in the respective advertisement.
When you visit our website, Google receives the information that you have accessed our website. Google uses a web beacon to set a cookie on your computer. If you are logged in with your Google account, your data can be directly assigned to it. If you do not wish to be associated with your Google profile, you must log out. It is possible that this data may be passed on to Google's contractual partners, third parties and authorities. This website has also activated Google AdSense ads from third-party providers. The aforementioned data may be transferred to these third-party providers (named at https://support.google.com/dfp_sb/answer/94149).
You may refuse the use of cookies by selecting the appropriate settings on your Browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also deactivate interest-based advertising on Google via the link: www.google.de/ads/preferences Please note that this setting will be deleted if you delete your cookies. You can also permanently disable interest-based advertising in Firefox, Chrome and Internet Explorer Browsers by downloading and installing the Browser plugin available at the following link:
www.google.com/settings/ads/plugin
Contact details from Google:
Google Dublin, Google Ireland Ltd.
Gordon House, 4 Barrow Street
Dublin Ireland
Phone: +353 (1) 436 1000
Fax: +353 (1) 436 1001
Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy
Data protection conditions for advertising:
www.google.de/intl/de/policies/technologies/ads
Google Adwords Conversion-Tracking
We use Google Adwords to show you advertisements on Google and other third party websites. Google Adwords Conversion Tracking is a web analysis service of Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
Conversion tracking enables us to determine how successful the individual advertising measures are. The purpose of this is to show you advertising that is of interest to you and to make our website more interesting for you. The advertising is delivered by Google via so-called "ad servers". For this purpose, we use cookies that can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google ad, Google Adwords will store a cookie on your PC. These cookies generally lose their validity after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.
These cookies enable Google to recognize your internet Browser. If a user visits certain pages of an Adwords customer's website and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Adwords customer. Cookies can therefore not be tracked via the website of Adwords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can recognize which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material; in particular, we cannot identify users on the basis of this information. Due to the marketing tools used, your Browser automatically establishes a direct connection to Google's servers. We have no influence on the scope and further use of the data collected by Google and inform you according to our level of knowledge: Through the integration of AdWords conversion tracking, Google receives the information that you have accessed the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out your IP address and store it.
You may refuse the use of cookies by selecting the appropriate settings on your Browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the Browser plug-in available under the following link:
http://www.google.com/settings/ads/plugin
Contact details from Google:
Google Dublin, Google Ireland Ltd.
Gordon House, 4 Barrow Street
Dublin Ireland
Phone: +353 (1) 436 1000
Fax: +353 (1) 436 1001
Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy
Google Adwords Remarketing
We use Google Adwords Remarketing. Google Adwords Remarketing is a web analysis service of Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
This application can be used to show you advertisements from us on other websites after you have visited our website. This is done by means of cookies stored in your Browser, which are used by Google to record and evaluate your usage behavior when you visit various websites. This allows Google to determine your previous visit to our website. According to its own statements, Google does not merge the data collected in the context of remarketing with your personal data, which may be stored by Google. In particular, according to Google, pseudonymization is used in remarketing.
Contact details from Google:
Google Dublin, Google Ireland Ltd.
Gordon House, 4 Barrow Street
Dublin Ireland
Phone: +353 (1) 436 1000
Fax: +353 (1) 436 1001
Further information on data protection at Google can be found here:
http://www.google.com/intl/de/policies/privacyGoogle Analytics
Some of our websites use Google Analytics to analyze and improve their use.
Google Analytics is a web analysis service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The legal basis for the processing of data with the help of Google Analytics is Art. 6 para. 1 lit. f GDPR. The IP address transmitted by your Browser as part of Google Analytics will not be merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your Browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the Browser plug-in available under the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
We use Google Analytics with the extension "_anonymizeIp()". This shortens the IP addresses (so-called IP masking). A reference to specific persons can thus be excluded.
Information about Google: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001
More information on Google's terms of use:
www.google.com/analytics/terms/de.html
More information on data protection from Google:
www.google.com/intl/de/analytics/privacyoverview.html
Google Fonts
a) Type and scope of data processing
We use external fonts from Google Fonts on this website. Google Fonts is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660, E-Mail:
[email protected] ("Google").We integrate Google Fonts locally, i.e. on our own server. This establishes a connection to Google's servers in the USA and prevents the transfer and storage of data.
personal data to or on Google servers in the USA.
b) Purpose and legal basis
The purpose of using Google Fonts is the uniform presentation of fonts. The legal basis is Art. 6 para. 1 lit. f) GDPR.
c) Right of objection
You have the right to object to the creation of user profiles.
Google Maps
We use Google Maps on some of our websites. This allows us to show you interactive maps directly on our website and enables you to use the map function conveniently. By using Google Maps, data is transmitted to Google in the USA, including your IP address.
You can prevent the transmission of data to Google by deactivating JavaScript in your Browser settings. In this case, however, you will not be able to use Google Maps on our website.
The legal basis for the processing of your data is Art. 6 para. 1 lit. f GDPR.
Information about Google:
Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA
More information on Google's terms of use:
www.google.com/analytics/terms/de.html
More information on data protection from Google:
www.google.com/intl/de/analytics/privacyoverview.html
More information on the terms of use of Google Maps:
www.google.com/intl/de_US/help/terms_maps.html
Google reCAPTCHA
In order to ensure sufficient data security when submitting forms, we use the reCAPTCHA service in certain cases, a service provided by Google LLC, 1600 Amphitheater Parkway, Mountainview, California 94043, USA.
This allows us to distinguish whether the input is made by a human or abusively by automated computer programs (bots). By using reCAPTCHA, the user's IP address and any other data required by Google for the reCAPTCHA service are transmitted to Google. The data protection provisions of Google LLC apply to this.
The legal basis for the use of reCAPTCHA is Art. 6 para. 1 lit. f GDPR. The verification of form entries as to whether they were created by a human constitutes a legitimate interest of the website operator.
European contact details of Google:
Google Dublin, Google Ireland Ltd.
Gordon House, 4 Barrow Street
Dublin D04 E5W5
Ireland
Phone: +353 1 543 1004
Further information on the data protection guidelines of Google LLC. can be found at http://www.google.de/intl/de/privacy or https://www.google.com/intl/de/policies/privacy/
Google Tag Manager
Google Tag Manager is a solution that allows marketers to manage website tags via an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager. http://www.google.de/tagmanager/use-policy.html
If you visit our Instagram channel, personal data will be stored and processed by Facebook Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 D02 X525, Ireland, as the provider of Instagram, in accordance with Instagram's privacy policy. You can find the privacy policy here:
https://help.instagram.com/519522125107875
We use the statistics service Instagram Insights for the purpose of designing and continuously optimizing our pages to meet your needs. This service records your activity on our site and makes it available to us in anonymized statistics. This provides us with information about, among other things, the interactions of our fan page visitors, the views of our page, the reach of posts, information about the activity of our subscribers and information about the countries and locations from which our visitors come, as well as statistics about the gender ratios of our visitors. It is not possible for us to draw conclusions about individual users or access individual user profiles.
On our LinkedIn page we inform you about career prospects with us and you can contact us directly.
Personal user data is processed by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn").
We use the analytics functions provided by LinkedIn to optimize the performance of our LinkedIn page. LinkedIn provides us with a statically prepared - i.e. anonymized - compilation of certain data. This includes the following data categories, among others Conversions (achievement of certain targets such as registrations for events, leads), user actions (e.g. clicks, views of certain ads) and target groups (e.g. professional position, industry). It is not possible for us to draw conclusions about individual users or access individual user profiles.
You can find more information about LinkedIn's analytics functions at:
https://business.linkedin.com/de-de/marketing-solutions/reporting-analytics
We can also search for suitable candidates for vacant positions based on certain characteristics (e.g. current position, skills, professional experience, salary expectations). In this way, we can be shown specific LinkedIn profiles that we can contact directly.
You can find LinkedIn's privacy policy at:
https://www.linkedin.com/legal/privacy-policy
On our Twitter channel you will receive our offers and services.
When you visit our channel, Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"), as the operator, stores and processes personal data to the extent described in the privacy policy, which can be found here: https://twitter.com/de/privacy
We use the statistics service Twitter Analytics for the purpose of designing and continuously optimizing our pages to meet your needs. This service records your activity on our site and makes it available to us in anonymized statistics. This provides us with information about impressions (how often a particular ad was viewed by Twitter users and by which target groups), conversions (e.g. website visit, registration) and other interactions (e.g. retweets, hashtag clicks). It is not possible for us to draw conclusions about individual users or access individual user profiles.
You can find more information about Twitter Analytics at:
https://business.twitter.com/de/advertising/analytics.html
YouTube-Videos
On our YouTube channel, you can find videos or helpful tips about our range. The customer service team also professionally answers users' questions and comments on YouTube.
Personal data is stored and processed by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 D04 E5W5, Ireland ("Google"), as the operator of YouTube, in accordance with Google's privacy policy. You can find the privacy policy here: https://policies.google.com/privacy?hl=de&gl=de
With the help of YouTube's analytics functions, we are able to carry out certain statistical evaluations to optimize our channel. This includes, in particular, details of the most popular videos (e.g. time spent by users, ranking of videos), target groups (e.g. countries, language settings, age and gender, activity times) and the reach of our channel (e.g. where users were redirected to a video from) and impressions (e.g. how many users have seen a particular ad). It is not possible for us to draw conclusions about individual users or access individual user profiles.
You can find more information about YouTube's analytics functions at:
https://support.google.com/youtube/answer/9002587?hl=de
Social Plug-ins
We currently use the following social media plug-ins: Facebook, Google+, Twitter, Xing, LinkedIn. Personal data is transmitted to the respective plug-in provider with the help of a button and stored there.
The respective plug-in provider stores the data collected about you as usage profiles and uses these for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to display needs-based advertising and to inform other users of the social network about your activities on some of our websites. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. We offer you the opportunity to interact with the social networks and other users via the plug-ins so that we can improve our offering and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 lit. f GDPR.
Data is passed on regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected by us will be assigned directly to your existing account with the plug-in provider. In the case of US providers, data is transmitted in the USA;
Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers provided below. There you will also find further information on your rights in this regard and setting options to protect your privacy:
Facebook Inc, 1601 S California Ave, Palo Alto, California 94304, USA
www.facebook.com/policy.php
Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA
www.google.com/policies/privacy/partners/?hl=de
Twitter, Inc, 1355 Market St, Suite 900, San Francisco, California 94103, USA
twitter.com/privacy
Xing AG, Gänsemarkt 43, 20354 Hamburg, DE
http://www.xing.com/privacy
LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA
linkedin.com/legal/privacy-policy
Stripe
Stripe is a payment platform for businesses. It enables easy acceptance of credit/debit cards, ACH and digital wallets on websites and in apps. Stripe also offers fraud detection and prevention tools and facilitates subscriptions and recurring payments.
When you make a payment, Stripe Payments Europe, Limited (SPEL), 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland collects, stores and processes your personal data in accordance with Stripe's privacy policy. You can find the privacy policy here:
https://stripe.com/de/privacyUVdesk
UVdesk offers SaaS-based and open source helpdesk solutions to simplify the entire support process and provide the best customer service.
If you use one of our contact forms on our website, Webkul Software Pvt. Ltd, H-28, ARV Park, Sector 63 , Noida-201301 (U.P.) India, collects, stores and processes your personal data in accordance with Webkul's Privacy Policy. The privacy policy can be found here:
https://www.uvdesk.com/en/privacy-policy/
DeepL
DeepL is an online service for machine translation. If you use one of our translation functions on our website, DeepL SE Maarweg 165, 50825 Cologne, Germany, collects, stores and processes your personal data in accordance with Deepl's privacy policy, which you can find here:
https://www.deepl.com/de/privacy/
SendGrid
SendGrid is an email marketing tool from Twilio. The cloud-based software sends transactional and marketing emails and takes care of the email infrastructure. If you use our website, SendGrid Inc, 375 Beale St #300, San Francisco, CA 94105, collects, stores and processes your personal data in accordance with Twilio's privacy policy. You can find the privacy policy here:
https://www.twilio.com/legal/privacyCloudflare
Cloudflare, Inc. is an American company that provides a content delivery network, Internet security services and distributed DNS (Domain Name System) services that sit between the visitor and the Cloudflare user's hosting provider and act as a reverse proxy for websites.
We use Cloudflare to make our website and internet applications more secure, improve the performance of our business-critical applications and eliminate the cost and complexity of managing individual network hardware.
ChatGPT
ChatGPT is an advanced language model that allows users to have human-like conversations. In practice, it enables complex tasks such as text generation, translations and programming.
We and our users use ChatGPT for a variety of purposes, such as customer communication or content generation.
Geocodify
Geocodify provides a geocoding and geodatabase API to support web and mobile applications. With Geocodify APIs, organizations can retrieve geographic data on addresses, POIs, forward, reverse, batch geocoding, geoparsing and more.
We use the geocoding functions provided by Geocodify to make it easier for users to enter their address in our forms, for location determination and for location-based advertising booked by users.
OpenStreetMap
OpenStreetMap is a free project that collects and structures freely usable geodata and makes it available in a database for use by anyone. This data is available under a free license, the Open Database License.
We use the geodata provided by OpenStreetMap to make it easier for users to enter their address in our forms, to determine location and for location-based advertising booked by users.
Leaflet
Leaflet is an open source JavaScript library for mobile-friendly interactive maps.
We use the open source JavaScript library provided by Leaflet to display interactive maps.
